Beyoura Sdn Bhd
At Beyoura Sdn Bhd, we are committed to safeguarding your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information, in accordance with Malaysia’s Personal Data Protection Act (PDPA) and other global data protection standards such as the GDPR (General Data Protection Regulation), where applicable.
By using our website, visiting our stores, joining our loyalty program, or engaging with us online, you agree to the practices described below.
1. About Beyoura
Beyoura Sdn Bhd is a Malaysia-based lifestyle and activewear company offering wellness-driven apparel, accessories, and services through digital platforms. We interact with customers via our website, social media, WhatsApp, mobile apps (if applicable) and email
2. What Information We Collect
We may collect the following types of information:
- Identity Data: Full name, gender, date of birth; identity card number / passport number, TIN number (for e-invoice service)
- Contact Data: Email address, phone number, billing / shipping address
- Account Data: Login credentials (encrypted), loyalty program ID
- Transaction Data: Purchase history, order details, payment method (securely processed)
- Technical Data: IP address, device type, browser info, cookies
- Behavioral Data: Page views, cart activity, browsing history
- Social Data: Information from your linked social media accounts (if connected)
- Location Data: Based on device settings
3. How We Collect Your Information
We collect personal data when you:
- Register an account or place an order on our websites
- Subscribe to our emails, SMS alerts, or promotions
- Interact with us via chat, WhatsApp, or social media
- Participate in loyalty programs, contests, or surveys
- Browse our site (via cookies, pixels, and session tools)
4. Legal Basis for Processing
Depending on your location, we process your data based on:
- Consent (e.g., subscribing to newsletters)
- Contractual necessity (e.g., delivering an order)
- Legitimate interests (e.g., analyzing website traffic)
- Legal obligations (e.g., tax and financial reporting)
5. How We Use Your Data
We use your personal data to:
- Process transactions and deliver products
- Respond to support requests and inquiries
- Personalize your online experience
- Send marketing materials (only if you opt in)
- Improve our services, website, and marketing
- Conduct promotions, surveys, and loyalty programs
- Fulfill regulatory and legal obligations
- Prevent fraud or misuse of our services
6. Profiling & Automated Decision-Making
We may analyze user behavior to:
- Offer tailored product suggestions
- Customize promotions and communication
- Segment audiences for marketing
We do not use your data for automated decisions that have significant legal or financial impact without human review.
7. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and analytics tools to:
- Remember your preferences and cart contents
- Measure marketing campaign effectiveness
- Understand website usage and performance
- Show personalized advertisements on third-party platforms
You can manage cookie settings through your browser. Disabling cookies may limit some website functions.
8. Data Retention
We keep your personal data:
- As long as your account remains active
- Until you request deletion (where applicable)
9. Sharing of Personal Data
We only share your personal information when necessary and with trusted third-party partners, including:
- Delivery and logistics service providers
- Payment processors and financial institutions
- Marketing, advertising, and communications platforms
- IT service providers, web hosting, and analytics providers
- Legal, regulatory, or governmental authorities (when required)
All service providers are contractually bound to process your data securely and only for the purposes we specify.
10. Your Rights
Depending on applicable laws, you may:
- Access your personal data
- Correct inaccurate or outdated data
- Withdraw your consent at any time
- Request deletion of your data (subject to legal retention)
- Object to certain types of processingRequest data portability (where applicable)
To exercise these rights, email us at concierge@beyoura.com
11. Opt-Out Options
You can control how we use your data:
- Email marketing : Click the “unsubscribe” link in any email
- Cookies and tracking: Adjust settings in your browser or on our cookie consent banner
- Push notifications : Disable via your device or browser settings
12. Children’s Privacy
Our products and services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. Parents or guardians may contact us to remove any data submitted by a child.
13. Third-Party Links
Our website may link to external sites or services. We are not responsible for the privacy practices of these sites. You are encouraged to read their respective privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised “Last Updated” date. If material changes occur, we will notify you via email or on our website.
15. Contact Us
For questions, requests, or feedback regarding your personal data:
Data Protection Officer
Beyoura Sdn Bhd
Email: concierge@beyoura.com